Terms of Service

1. Acceptance of Terms

By accessing or using the Site2CRO clinical research network platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this platform.

2. Platform Services

Site2CRO provides a comprehensive clinical research network platform that connects physicians, sponsors, and research sites. Our services include:

• Trial matching and site selection services
• Physician network access and management
• Regulatory compliance support
• Data management and reporting tools
• AI-powered research optimization through NexTrial integration

3. User Responsibilities

As a user of the Site2CRO platform, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Comply with all applicable healthcare regulations (GCP, HIPAA, etc.)
• Use the platform only for legitimate clinical research purposes
• Report any security vulnerabilities or data breaches immediately

4. Prohibited Activities

You may not use the platform to:

• Violate any applicable laws or regulations
• Misrepresent trial information or physician credentials
• Share confidential patient or proprietary data inappropriately
• Attempt to gain unauthorized access to system resources
• Interfere with the platform's operation or other users' access

5. Data Privacy and Security

Site2CRO is committed to protecting your data and maintaining compliance with healthcare privacy regulations. We implement industry-standard security measures and follow GxP-aligned practices for data handling, storage, and transmission. For detailed information about our data practices, please review our Privacy Policy.

6. Intellectual Property

All content, software, and materials provided through the Site2CRO platform are protected by intellectual property laws. Users retain ownership of their submitted data while granting Site2CRO necessary licenses to provide services. Unauthorized reproduction or distribution of platform materials is prohibited.

7. AI-Powered Services

Site2CRO integrates with NexTrial.ai to provide AI-powered physician onboarding, trial matching, and regulatory automation. By using these AI-enhanced features, you acknowledge that artificial intelligence assists in generating recommendations and insights.

8. AI Outputs and Human Oversight

Important considerations for AI-generated content:

• All AI outputs must be reviewed by qualified personnel before implementation
• AI recommendations are advisory and require human validation
• Users are responsible for final decisions based on AI insights
• Site2CRO and NexTrial are not liable for actions taken solely on AI suggestions

9. Platform Usage Guidelines

When using NexTrial-powered features, you agree to:

• Use the platform only for intended clinical research purposes
• Not attempt to reverse-engineer or disrupt AI systems
• Maintain ethical standards in all AI-assisted workflows
• Provide feedback to help improve AI accuracy and performance

10. NexTrial Platform Terms

For comprehensive terms governing the NexTrial AI platform, including detailed security policies, data handling procedures, and technical specifications, please review the complete NexTrial Platform Terms of Service.

11. Limitation of Liability

Site2CRO provides services "as is" without warranties of any kind. We shall not be liable for any indirect, incidental, special, or consequential damages arising from platform use. Our total liability shall not exceed the amount paid for services in the preceding twelve months.

12. Compliance and Regulatory

All users must comply with applicable healthcare regulations, including but not limited to Good Clinical Practice (GCP), HIPAA, FDA regulations, and international clinical research standards. Site2CRO maintains GxP-aligned practices and audit-ready documentation.

13. Account Termination

We reserve the right to suspend or terminate user accounts for violations of these terms, security concerns, or misuse of platform features. Users may terminate their accounts at any time with appropriate notice and data transition procedures.

14. Modifications to Terms

Site2CRO may update these Terms of Service periodically. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of updated terms. We recommend reviewing these terms regularly.

15. Contact Information

For questions about these Terms of Service, platform usage, or compliance matters, please contact our legal team at legal@site2cro.com or reach out through our support channels.